Ordering Policy

Catering orders are prepared at:

38 Karl Fraser Rd
North York, ON
M3C 0H7
(Shops at Don Mills)

Catering orders can be picked up at

McEwan Don Mills
38 Karl Fraser Rd
North York, ON M3C 0H7

Clients can request thier order for pick-up at the prepared food counters. If it is a same day order/pick up the order must be picked up from our Don Mills location only as we can’t guarantee an internal delivery if order/pick up window is short.

Order Timelines:
Orders for next day delivery need to be placed before 4 PM EST the day before. Deliveries can only be made between 7 AM and 6:00 PM. Orders can be picked up at McEwan Donmills location following business hours:

McEwan Don Mills
Mon – Wed: 8am – 7:30pm
Thur – Fri: 8am – 8pm
Sat: 8am – 7pm
Sun: 9am – 6pm

If you have a rush order or special request that falls outside of these guidelines, please contact our catering consultants at 416-444-6262 x228 and we will do our best to accommodate your request.

Cancellation:
Cancellations must be made at least 24 hours in advance or you are subject to a 50% surcharge.

Delivery:
Orders can be delivered; a delivery fee will be added to your total and the fee will be based on delivery location. The delivery charge will be determined at check-out. Please allow a 1-hour window for all deliveries.

Dietary:
We are NOT a Nut-Free or Gluten-Free facility. Although we offer Nut-Free, Gluten-Free, Dairy-Free and Vegan food options within our menu to accommodate dietary requirements, and we take precautions to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe for guests with severe allergies.

Payment:
Prices are subject to change. Items may vary due to seasonal availability. Prices shown do not include taxes. We reserve the right to correct any errors. Major credit cards accepted: Visa®, MasterCard® and AmEx®.

Although we strive for accuracy in both copy and illustration, some items may not be shipped exactly as depicted or described on our site. Prices, menu items and availability are subject to change without notice.